Terry Hill – Palgrave Macmillan

Argomenti del programma: Introduction 1. Operations’ objectives and decision areas. 2. Operations in primary processes, and in supporting processes. Operations in industrial companies and in service companies. Operations strategy 1. Operations performances, levers, positioning 2. Development of an operations strategy in the broader context of a Business strategy considering the different areas of Operations in an integrated way 3.

Argomenti del programma: Introduction 1. Operations’ objectives and decision areas. 2. Operations in primary processes, and in supporting processes. Operations in industrial companies and in service companies. Operations strategy 1. Operations performances, levers, positioning 2. Development of an operations strategy in the broader context of a Business strategy considering the different areas of Operations in an integrated way 3.